- Is a shopping cart included in your ecommerce site?
Yes, each EasyOnlineSiteBuilder store includes a product catalog, integrated shopping cart, secure checkout and online order management. back to top
- Is a merchant account included with your shopping cart?
A merchant account is not included with your store. However, we support many of the most commonly used gateway providers in the market. back to top
- What else is included in each ecommerce site?
We provide you with a complete ecommerce admin environment, which includes a customer database, order history and reports, product import, and full export capabilities. back to top
- What is a merchant account?
A merchant account is a special bank account that allows you to accept credit cards. back to top
- How do I setup my site to accept credit cards?
In order to accept credit cards, a merchant account is required. If you do not already have one, then you will need to signup for a merchant account. If you choose, you can signup for a merchant account through us. Existing merchant accounts can be setup on your store. To process credit card transactions online, you must have an account with an internet credit card processing gateway. All of the main processing gateways, such as Authorize.net, Link Point and Verisign, are supported. Many others are also supported. Contact your merchant account provider to check which gateways they support. back to top
- Do I have to have a merchant account and gateway to setup my store?
No, you can setup your store to use a wide variety of payment methods. You can setup your store to use PayPal or can take orders and then bill your customers with printed invoices from our system. Any way you choose, your store is fully equipped to process and collect orders. back to top
- Is your shopping cart secure?
Yes. We utilize SSL throughout the checkout process, ensuring that a customer's personal information is encrypted. When you view order details from within your store, it is also done through an encrypted SSL link. All credit card information is kept encrypted. back to top
- Can I just use your shopping cart if I already have a website?
Yes, you can link from your website to your store hosted on our systems. back to top
- What processing gateways are supported?
All the major gateways are supported. This includes Authorize.net, Verisign PayFlow Pro and Link Point. The complete list is available in the Payment Methods area of the site manager. back to top
- Does your shopping cart work with PayPal and Google Checkout?
Yes. PayPal and Google Checkout are supported. back to top
- What type of marketing services are included?
The EasyOnlineSiteBuilder Marketing Center provides you with a library of resources to help you generate business. Included is information on how to effectively setup your site as an effective sales tool. There are also marketing ideas, traffic generating techniques and an area for submitting your site to search engines. back to top
- What is Smart Start Marketing?
The internet is an extremely competitive environment and customers are looking for companies that are trustworthy. It is important that you present a positive image to customers. To be truly successful selling on the internet, you need a strategy for success. Our Smart Start Marketing center provides you with the information you need for successfully marketing your site. back to top
- Will my site be submitted to the search engines?
Yes, search engine submission is included. Just go to the Marketing Center and click on the submit site link for more information. back to top
- How do I get customers to my site?
All the information that is needed to get your site properly setup for search engines is contained in the Marketing Center. Once your site is setup, you can submit it to search engines. back to top
- How do I track statistics about traffic on my site?
Each site includes tracking statistics, giving you information about page hits and visitors. back to top